Terms & Conditions

Welcome to Serene Conversations. By using this website or booking a service, you agree to the following terms and conditions. Please read them carefully.

1. Services

Serene Conversations provides mental health support through informal, conversation-based sessions, including in-person and online options. These sessions are not a substitute for crisis intervention or medical treatment. If you are in an emergency, please contact emergency services or a crisis support line.

2. Bookings & Payments

All sessions must be booked in advance. Payment is required at the time of booking unless otherwise arranged. Cancellations or rescheduling must be made at least 24 hours in advance. Late cancellations may be subject to a fee.

3. Confidentiality

All sessions are private and confidential. Information shared during your session will not be disclosed to anyone without your consent, unless required by law (e.g., risk of harm to self or others).

4. Changes to Terms

Serene Conversations reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page.