Privacy Policy
At Serene Conversations, your privacy is important to us.
This policy outlines how we collect, use, and protect your personal information when you use our website or book a session.
1. What We Collect
We may collect personal information such as:
Your name and contact details (email, phone number)
Information you provide when booking a session or submitting a contact form
Session preferences or any notes you choose to share
2. How We Use Your Information
We use your information to:
Respond to enquiries and manage session bookings
Deliver personalised mental health support
Improve our services and user experience
Your information will never be sold, shared, or used for marketing purposes without your consent.
3. Third Parties
We do not share your information with third parties, except when required by law or with your explicit consent (e.g. referrals).
4. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.
5. Access & Updates
You can request access to your personal information or ask us to update or delete it at any time by contacting us directly.
6. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 sereneconversations@outlook.com